Responsible Gambling

Introduction

At iWild Casino, we're committed to providing a safe and enjoyable gaming experience for all our players. We believe that responsible gambling is essential to ensure that our customers can play with confidence and within their means. As a licensed online casino, we adhere to the highest standards of regulatory compliance, including those set by the Curaçao Gaming Control Board.

Our goal is to promote safe gambling practices and provide our players with the tools they need to stay in control. We understand that gaming should be treated as entertainment, not a source of income. By playing responsibly, you can enjoy the thrill of gaming while minimizing the risks associated with it.

What Is Responsible Gambling?

Responsible gambling at iWild Casino means treating gaming as entertainment, rather than a way to make money. It's about being aware of your spending habits and setting limits that work for you. If you notice any of the following warning signs, it may be time to reassess your gaming habits:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

These signs can indicate that you may be developing a problem with gaming. If you're concerned, we encourage you to seek help.

Tools to Stay in Control

We offer a range of tools to help you stay in control at iWild Casino:

• Deposit Limits: Set limits on the amount you can deposit into your account.
• Wagering Limits: Limit the amount you can wager on individual games or over a set period.
• Session Time Limits: Control how long you spend gaming in a single session.
• Reality Checks: Receive regular reminders about your gaming habits and spending limits.
• Loss Limits: Set limits on the amount of money you can lose over a set period.
• Self-Exclusion Options: Exclude yourself from playing at our casino for a specified period or permanently.

These tools are designed to help you maintain control and ensure that gaming remains enjoyable.

How to Request Limits or Exclusion

If you need to set limits or exclude yourself, simply follow these steps:

• Log in to your account and navigate to the "Account" section.
• Click on the "Responsible Gaming" tab and select the tool you want to use (Deposit Limit, Wagering Limit, etc.).
• Set the desired limit or exclusion period according to our guidelines.

Please note that limits and exclusions will be applied promptly after your request is processed.

Support for Problem Gambling

If you're struggling with problem gaming or find yourself exhibiting any of the following behaviors, we encourage you to seek help:

• Chasing losses
• Borrowing money to gamble
• Lying about gambling habits
• Neglecting other areas of life (work, family, friends)

Don't hesitate to reach out for support. We recommend contacting:

• GamCare: A leading UK-based problem gambling charity.
• BeGambleAware: A UK-based charity that provides information and advice on responsible gaming.
• Gambling Therapy: A service offering confidential counseling and therapy for individuals struggling with problem gaming.

These organizations offer a safe and non-judgmental space to discuss your concerns.

Protecting Minors

At iWild Casino, we strictly prohibit underage gambling. We use advanced age verification methods to ensure that all players are above the minimum age of 18 (or 21 in some jurisdictions). If you're a parent or guardian, consider using parental control software to monitor your child's online activities.

Resources and Useful Links

For additional information on responsible gaming, we recommend visiting:

• GamCare: For guidance on problem gaming and support services.
• BeGambleAware: For advice on setting limits and maintaining control.
• National Gambling Helpline: A UK-based service offering confidential counseling and support.

Remember, responsible gaming is a journey. We're here to support you every step of the way.