Terms and conditions

Introduction

The purpose of these Terms and Conditions is to outline the rules and regulations that govern your use of iWild Casino's services. By accessing or using our website, mobile application, or any other associated services (collectively referred to as "Services"), you agree to be bound by these Terms and Conditions.

Account Registration

1. Eligibility: You must be at least 18 years old and of legal age in your jurisdiction to register for an account with us.
2. KYC and Verification Requirements: We may request identification and proof of address documentation from you, which must be verified by our team before we can activate your account.
3. Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account details, including your username and password.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept deposits via Visa/Mastercard ($25/5,000), Skrill/Neteller ($20/10,000), Bitcoin (0.0001 BTC), Ethereum (0.5 ETH), and USDT (20).
2. Minimum and Maximum Limits: The minimum deposit is $20, while the maximum daily withdrawal limit is $2,000.
3. Processing Times and Fees: All deposits are processed instantly, with no fees applied. Withdrawals via Skrill/Neteller take 12-24 hours to process, while bank transfers take 2-5 days ($10 fee applies).
4. Anti-Money Laundering Policy: We comply with anti-money laundering regulations and may request additional information from you to verify the source of your funds.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses are credited automatically upon meeting the required conditions.
2. Wagering Requirements: All bonuses have a 35x wagering requirement, unless otherwise specified.
3. Expiry and Abuse Clauses: Bonuses expire after 30 days if not cleared.

Gameplay and Fairness

1. RNG Usage: We use Random Number Generators (RNGs) to ensure fairness in our games.
2. Game Malfunctions: If a game malfunctions, we may void any bets placed during the affected period.
3. Limits on Play and Responsible Gaming Tools: You can set deposit limits, time-out periods, or self-exclude from playing altogether.

Responsible Gambling

1. Self-Exclusion Options: You can exclude yourself from playing for a specified period (24 hours to 6 months) by contacting our support team.
2. Deposit, Wager, and Session Limits: We offer various limits to help you manage your gaming habits.
3. Help and Support Links: Please visit our website for links to organizations that provide support for problem gamblers.

Prohibited Activities

1. Bonus Abuse: Any attempts to exploit bonuses or promotions will result in account suspension or termination.
2. Fraud, Collusion, or Manipulation: We reserve the right to suspend or terminate your account if we suspect fraudulent behavior.
3. Use of Bots or Automated Systems: Using automated systems to play our games is strictly prohibited.

Account Suspension and Closure

1. Voluntary Account Closure: You can close your account by contacting our support team.
2. Breach of Terms: We reserve the right to suspend or terminate your account if you breach any of these Terms and Conditions.
3. Inactivity and Dormant Accounts: If your account remains inactive for a prolonged period, we may close it.

Privacy and Data Protection

1. Information Collected: We collect information about you to provide our Services and maintain regulatory compliance.
2. Use and Storage of Personal Data: We store your data securely and use it only as necessary to provide our Services.
3. GDPR Compliance (if applicable): We comply with General Data Protection Regulation (GDPR) requirements, if applicable.

Limitation of Liability

1. Losses: We are not liable for any losses incurred due to system errors or third-party actions.
2. System Errors: If a technical issue occurs, we may void any bets placed during the affected period.
3. Third-Party Links: By using our Services, you acknowledge that links to external websites are provided for informational purposes only.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify these Terms and Conditions at any time.
2. Notification of Changes: We will notify you of any significant changes via email or in-game notifications.